SnapPrompt
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Terms of service

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These terms apply to your download, purchase and use of SnapPrompt, a desktop application for Windows, macOS and Linux that captures part of your screen and lets you ask Claude about it (the "Software"), and to this website. By downloading, buying or using the Software you accept them. If you do not accept them, do not use the Software.

1. Who makes and licenses the Software

The Software is made and licensed by Nguyen Minh Thuan ("we", "us"), trading as SnapPrompt. Your license agreement for the Software is with us. You can reach us at[email protected] or through the contact page.

2. Payment and Paddle

Our order process is conducted by our online resellerPaddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payment, sales tax or VAT, invoices and refunds for your purchase and is the party you buy from. Paddle's Checkout Buyer Terms also apply to your purchase. After payment, your license key is emailed to you.

Prices are in US dollars (USD) and shown without tax: a license is $19 + applicable tax, paid once, and an optional year of updates is $9 + applicable tax. Neither is a subscription, and nothing renews or is charged automatically. Paddle adds any VAT or sales tax that applies to you at checkout, and shows the total before you pay.

3. Your license

When you buy a license, we grant you a personal, non-exclusive, non-transferable license to install and use the Software on up to 3 computers at the same time, running Windows, macOS or Linux in any mix. The same updates rule (section 5) applies to the builds for each of these systems, and the download page shows which builds are published. The license does not expire for the versions it covers (see section 5). You can deactivate a computer in the Software to use your license on another.

You may not copy, share or resell your license key, remove or bypass the license check or the updates rule in section 5, or reverse engineer the Software except where the law allows it despite this restriction. The Software and its updates, including all intellectual property in them, remain our property.

4. Free trial

A free trial lasts 3 days and gives you a trial key by email. A trial works on one computer, and each email address and computer can use one trial. When the trial ends, the Software locks until you activate a license key.

5. Updates and renewal

Your purchase of $19 + applicable tax includes 1 year of updates: 365 days, counted from the moment of purchase. The moment those days end is your "updates end", a date and time. Thelicense page shows it with its time zone.

  • Versions released at or before your updates end are covered by your license permanently. You may keep running and reinstalling them for as long as you like, also after your updates end has passed. A version's release time is the publication time on the update server.
  • Versions released after your updates end are not covered until you renew. Your license does not run them, and the Software may refuse to start such a version and offer the latest version your license covers. The download page offers only the latest version; to get the latest version your license covers, write to[email protected] and we will send it to you.
  • Renewal. A renewal costs $9 + applicable tax and moves your updates end 365 days later, counted from the current updates end, or from the moment you renew if it has already passed. Every version released at or before the new updates end is then covered. Renewing is optional and never automatic.

Updates are signed and delivered to licensed installs.

6. Acceptable use

You may not use the Software or this website to break the law, to commit fraud or send spam, to infringe anyone's intellectual property or privacy, or to interfere with the security of our services, for example by probing, scraping or overloading the license or update servers or by spreading malware.

7. Your Claude account and your content

  • The Software talks to Claude through the Claude Code CLI and uses the sign-in that Claude Code already has on your computer. You need your own Claude account, and you are responsible for it, for its terms and for any charges from it. We do not provide Claude, and SnapPrompt is not affiliated with Anthropic. Claude is a trademark of Anthropic.
  • Your captures stay on your computer. An image reaches Claude only when you choose to send it. You are responsible for what you capture and send, including confidential information and other people's personal data. Check an image before you send it. The privacy policy explains what stays local.
  • You are responsible for the questions you ask and for how you use the answers. Answers from Claude can be wrong. Do not rely on them without checking, especially for legal, medical, financial or safety decisions.
  • When you send a capture to a Claude Code session, Claude can read files, edit files and run commands in the project folder you choose, according to the permission level and approvals you set. You are responsible for reviewing what it does and for keeping backups. The Software lets you keep or undo the changes of a session.
  • You keep your rights in your captures, annotations and questions, and you are responsible for having the right to capture and send them. Claude's answers are provided under Anthropic's terms; we claim no rights in them. To report content that infringes your intellectual property or other rights, write to[email protected]. We may suspend or end a license that is used for repeated infringement or against section 6.

8. Refunds

You can ask for a full refund within 14 days of a purchase or a renewal, for any reason. How to ask is on therefund page.

9. No warranty, and limits on our liability

The Software is provided "as is". To the extent the law allows, we do not promise that it will be error free or uninterrupted, and we are not liable for indirect or consequential loss, lost data or lost profit. Our total liability for any claim about the Software is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited by law, and the mandatory consumer rights you have where you live are not affected.

10. Ending the license

You can stop using the Software at any time. We may suspend or end your license if you seriously or repeatedly break these terms (for example by sharing your key), if a payment is not made or is reversed, or if there is a security or fraud risk. If we do, the license check stops accepting that key. If a purchase is refunded or reversed, its license ends; a refunded renewal moves your updates end back to where it was before that renewal.

11. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change matters to you, we will tell you by email or in the Software. Continued use after a change means you accept it.

12. Contact

Questions about these terms: [email protected]. Made and licensed byNguyen Minh Thuan; sold through Paddle.com, our Merchant of Record.